成功的人生是从良好的人际关系开始的，一个人不可能孤家寡人地活着，也不可能自我封闭起来万事不求人。在正常的人际交往中，为了提高交际效率，应该掌握一些交际技巧，这对每个人的交际都有一定的帮助。本书全方位地介绍了公关办事的方法与技巧：注重形象，好事多磨，因势利导，因人而异，远离禁忌，等等。读者心中的疑惑，几乎都能够在本书中找到答案。
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