2008年起，美國星巴克開始電視廣告，並且注重在網路行銷中的社群媒體行銷，本書好幾個單元詳細說明星巴克如何經營粉絲團，可說全球典範！
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2008年起，美國星巴克開始電視廣告，並且注重在網路行銷中的社群媒體行銷，本書好幾個單元詳細說明星巴克如何經營粉絲團，可說全球典範！
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